Hewlett Packard

1.6 star rating Rating - based on 115 reviews & complaints
 
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Hewlett Packard Categories
Computer & Network Installation & Security
Internet Services
Specialty Retail
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Customer Reviews, Ratings & Complaints
Complaint Posted 5/22/2012
They are more interested in money & sales than the happiness of their customers and their products!
This is based on my personal experience from 1/09-5/12. ** I had a computer built for my specs that cost me $3000 in 1/09. As soon as I got the unit, I was having problems out of it. I started calling HP right away and they had me fixing my unit o... Read More »
 
 
 
0 Posted 2/26/2012
This is the exact complaint to BBB with my name removed. How do they keep their A+ rating
Had my computer fixed by HP after they charged me for an in-warranty repair. They sent the computer to me back with scratches and dents. Talked than Edward who said he was a customer service supervisor. He told me to and him pictures of the damage... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (650) 857-1501 Address   3000 Hanover St MS1247
Palo Alto, CA 94304
Website   http://www.shopping.hp.com Email   email_ecagbbb@hp.com
Contact   Customer Service Other  
 
 
 
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