Experian

1.1 star rating Rating - based on 32 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 2/18/2013
$1 Credit Score is a complete scam.
Experian claims to offer a credit score and report for $1. They do at least make it clear that when you put in your credit card info they are going to charge you $1 now and $17.95 in 7 days and every 30 days forever if you don't cancel. No big d... Read More »
 
 
 
Complaint Posted 4/12/2012
This Company Will Steal from You
Experian provides credit reporting services and protection against fraudulent charges and identity theft. When you sign up for their one dollar credit report they sign you up for a service at $17.95 per month without telling you. When you call to... Read More »
 
 
 
Complaint Posted 3/24/2012
MILLION DOLLAR FRAUD
Experian has ripped off hundreds of thousands of people by enticing them to get a so-called "Free Credit Report" and be signed-up and charged monthly for their so-called credit card fraud protection program unless subscribers cancel their enrollme... Read More »
 
 
 
Complaint Posted 2/22/2012
POOR SERVICE
My husband and I signed up for the service and I called to cancel it in December. I was paying for both mine and my husband's reports and wanted both cancelled. They charged me for two more month and I noticed it this month. I call again today and... Read More »
 
 
 
Complaint Posted 9/30/2011
Review 9/30/2011
Experian.com is a website that promises a $1 credit report and then makes monthly charges to your credit card fraudulently. They of course claim that people aren't reading their terms and conditions which are almost impossible to find. Also, Findi... Read More »
 
 
 
Complaint Posted 5/6/2011
Review 5/6/2011
Experian is terrible no matter which way you look at them. A few weeks ago I checked my bank account and there was a $16.95 debit from Experian. When I called the find out why the woman said "its because you checked your credit". First off, I was... Read More »
 
 
 
Complaint Posted 4/5/2011
Review 4/5/2011
Experian uses two services to promote their credit monitoring services: Experian Triple advantage and freecreditreport.com.
I was contacted by my bank in 2008 that their system was hacked and they would pay for credit monitoring services through... Read More »
 
 
 
Complaint Posted 4/1/2011
Review 4/1/2011
Credit Report has scammed me out $39.95. Last night they advertise on the Internet:
WHAT’S YOUR CREDIT SCORE?
FIND OUT NOW FOR $1!
LIMITED TIME OFFER!
Get your Experian Credit Score and Report for $1!
This morning I called them to cancel and... Read More »
 
 
 
Complaint Posted 3/31/2011
Review 3/31/2011
Experian under the guise of freecreditreport.com gained unauthorized access to my bank account and stole $8 from my family and two small children....so Experian steals from little kids...what's next Experian? Stealing from people with disabilities... Read More »
 
 
 
Complaint Posted 2/9/2011
Review 2/9/2011
DO NOT USE This company!! Called to cancel my membership and they continued to charge my credit card, then when i called to get a refund they did not refund my money and did not provide satisfactory customer service. Read More »
 
 
 
Complaint Posted 2/8/2011
Review 2/8/2011
I am sorry if you ever have to call their customer service line! It is the WORST customer service ever! All I wanted to do was to cancel my membership, I was online with them for 30 minutes, listening over and over again about the great deals they... Read More »
 
 
 
Complaint Posted 1/21/2011
Review 1/21/2011
My experience with Experian has been horrible. I have followed their automated directions for diputing inaccurate information with no success. They have never responded to any of my requests. I have called the 800 numbers they have for "help" and... Read More »
 
 
 
Complaint Posted 12/30/2010
Review 12/30/2010
My experience is almost identical to A.A., Val. D, and Jennifer below. Without my knowledge, I was charged 14.95 for membership while I had already paid 24.99 for three-bureau credit score. I called their customer service number 888-397-3742 and w... Read More »
 
 
 
Complaint Posted 12/21/2010
Review 12/21/2010
This place is an absolute scam. They tell you they sell you a credit report and then enlist you in a recurring monthly credit report service that is deep in fine print on the agreement that is multiple pages long. Nowhere up front did it say it wa... Read More »
 
 
 
Complaint Posted 8/26/2010
Review 8/26/2010
I was a victim of Identity theft in the past. So I decided to purchase a monthly service (Identity Guard) I am able to review my 3-credit report and 3-credit scores on a monthly bases. For this service I only have to pay $7.49 a MONTH. Experian ch... Read More »
 
 
 
Complaint Posted 4/16/2010
Review 4/16/2010
I signed up for Experian to run my credit. I was charged 24.95 for them to pull my credit info from the 3 reporting agencies. I was fine with that until I received my credit card statement and low and behold there was another charge for 14.95. I c... Read More »
 
 
 
Complaint Posted 4/6/2010
Review 4/6/2010
HOW CAN THIS COMPANY CONTINUE TO STAY IN BUSINESS AND COMPANIES CONTINUE TO USE THERE CREDIT SCORES AS SOMETHING WORTH HAVING? I ASKED ABOUT A COMPANY THAT WAS POSTING INCORRECTLY ON MY CREDIT REPORT AND ALL OF MY OLD ITEMS UPDATED TO CURRENT AND... Read More »
 
 
 
Complaint Posted 3/22/2010
Review 3/22/2010
I received my annual free report from Experian with no inaccuracies. I purchased a new credit monitoring through my bank because I didn't want a bias report from one of the three. Experian reported the most inaccuracies, including outdated, re-age... Read More »
 
 
 
Review Posted 3/19/2010
Review 3/19/2010
I agree with Joel L. (11/19/08)

How can a company that has THOUSANDS OF COMPLAINTS like Experian escape investigation by the Federal government??

There are companies that the FTC has investigated with less complaints than Experian and they c... Read More »
 
 
 
Complaint Posted 3/8/2010
Review 3/8/2010
The ability of this company to respond to a customer is at a record low. The inability to speak with someone without a report number(which was never assigned to me) is impossible. Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 397-3742 Address   475 Anton Blvd Bldg D
Costa Mesa, CA 92626
Website   http://www.experian.com Email  
Contact   Consumer Affairs Specialist Service Other  
 
 
 
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