Complaint
Posted 4/28/2016
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1 Review
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0 Question
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0 Answer
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Trustlinker since 04/28/16
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COLTON, CA
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Outrageous Charges
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I received a water bill for 180.00 for one month from this company. I have not heard anything from anyone being as though I sent a message just today. But I'm totally disgusted that this company thinks it could pull a fast one on me. I'm out my ap... Read More »
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Complaint
Posted 2/22/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/22/16
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COLTON, CA
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SCAMMING RENTERS
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want to know how NWP can claim so many Service Type, such as REMBURS PEST CONTROL, RUBBISH REMOVEL REIMB, ALLOCIATED WATER SERVICE, ALLOCIATED SEVER SERVICE, AND ADMINISTRATION FEE. Can some one tell me if this is LEGAL.
All the above plus a $80 R... Read More »
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Complaint
Posted 4/24/2015
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2 Reviews
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/24/15
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COLUMBIA, SC
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Adds unauthorized fees to monthly bill.
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This company took over the billing process for the apartment complex live in in January of 2015. They are adding unauthorized "OneBill" fees to my bill that was never in my 12 month lease renewal I signed in November of 2014. When I question them... Read More »
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Complaint
Posted 4/17/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 04/17/14
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ROANOKE, TX
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Anyone want to start a Class Action Lawsuit?
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Overcharged, inaccurate readings, statements don't match the actual meter....This company has an excuse or "reason" for the meters not matching the statement. They claim my one bedroom one tenant apt is using 8,000 gallons per month! I h... Read More »
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Review
Posted 10/3/2013
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 10/03/13
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NWP Water Bill increase
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Yes, I agree with the other postings. I have watched my water bill go from $12 a month to $50 a month And still rising. I have talked with other tenants in my apt complex And they are having the same problem. I have called NWP And they just keep s... Read More »
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Complaint
Posted 5/3/2012
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 05/03/12
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Complaint
Posted 10/14/2011
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 10/14/11
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Review 10/14/2011
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I recently moved into a new apartment on September 27, 2011. I found out when I set up my water bill that the previous tenants have an outstanding balance of over 1,000 dollars. I was told by my property manager and NWP that I will not be responsi... Read More »
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Complaint
Posted 4/8/2011
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1 Review
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0 Question
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49 Profile Views
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0 Answer
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Trustlinker since 04/08/11
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Review 4/8/2011
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Flat out unhappy with this service. Excruciatingly overpriced on all fronts (I have water sewer garbage), no flexibility on price / service and there are hidden fees everywhere. Tried to pay with a credit card, noticed the ‘convenience fee’ for ex... Read More »
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Complaint
Posted 3/12/2011
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1 Review
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0 Question
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51 Profile Views
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0 Answer
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Trustlinker since 03/12/11
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Review 3/12/2011
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I have NO clue how this company has such a good rating. They are terrible and are clearly ripping people off. Me and my husband lived in an apartment in Chesapeake, Va. called Adalay Bay. We moved there in January 2010, at which time our monthly b... Read More »
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Complaint
Posted 2/4/2011
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1 Review
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0 Question
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65 Profile Views
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0 Answer
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Trustlinker since 02/04/11
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Review 2/4/2011
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I don't know why the BBB gives it an A rating, Not enough complaints i guess? I live in Florida and have lived where I am for 1 year now. This is the company we pay for our water, sewage and trash etc. First of all they hardly ever read the water... Read More »
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Review
Posted 7/1/2009
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 06/23/09
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beaverton, OR
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Review 7/1/2009
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Double Water Meter Readings....
I live in Beaverton OR and am being ripped-off. When I moved into the complex my water bill usage was about 25 units of water a month.
I started keeping track when my bill had nearly doubled. A new meter was insta... Read More »
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