Superior Powersports

3.4 star rating Rating - based on 136 reviews & complaints
We are a licensed and bonded authorized powersports dealer in the state of California. Our goal is to provide our customer with tbe best quality product, lowest competitive price, and excellent customer service.  
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Superior Powersports Categories
Motorcycle & Scooter Sales & Rental
Auto Sales, Finance, Appraise
Recreational Vehicle Repair Services

          54862 visitors

Customer Reviews, Ratings & Complaints

Complaint Posted 5/26/2016
TaoTao Cy50-a Scooter
First of all, I want to say, what little I have driven the scooter has been great, although I do have to adjust the mirrors a lot. And assembly was pretty easy, I watched a great YouTube video that helped a lot. Second of all, I feel that the cu... Read More »
 
 
 
Review Posted 5/16/2016
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coolster xr8 125 cc
recently bought a xr8 125 cc atv for our 7 year old grandson, process was super easy and customer service was there for all questions about different atvs, quality was much better than i anticipated and i must say it is pretty quick but with the g... Read More »
 
 
Business's response - by Emily O.on 5/20/2016
Hello Donald. Thank you for taking the time to leave us a great review. I am thrilled that your grandson is enjoying his new mini ride. I am also pleased you found the experience easy and efficient. I hope, in the future, if you are in need of ano... Read More »
 
Review Posted 5/10/2016
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Poor Service
Bought my scooter on 4-20-16 was told it would ship on 5-5-16. Every time Roadrunner goes there some one in the warehouse named Jeff tells the driver no pick up. Try to call and can't reach anyone. This is the biggest joke of a company. They got m... Read More »
 
 
Business's response - by Emily O.on 5/20/2016
Hello Donald. Thank you for feedback. I am a bit confused by your statements. Our records indicate constant communication with you and made you aware of everything that was happening. I do apologize if you were unsatisfied as that is not how we wo... Read More »
 
Review Posted 5/5/2016
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TaoTao ate 501 electric scooter
Yes is a great bike it has a alarm system and the and the front rim look great 99.99% no scratch on the bike is black and shining thank you guy for a great bike Read More »
 
 
Business's response - by Emily O.on 5/9/2016
Hello Renato. Thank you for the great feedback. We are super happy to know that you are thoroughly enjoying your new electric scooter. We wish you continuous enjoyment with your new scooter and if you find yourself in the need for another scooter... Read More »
 
Complaint Posted 5/2/2016
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Do not purchase from
I've been trying to get my Bill Of Sale and MCO/Tittle for over 3 weeks. Order #38791 Placed my order on March 13th, received the Scooter about 10 days later and was perfect. I then sent a email to Amy asking about the BOS & MCO she said it had be... Read More »
 
 
Business's response - by Emily O.on 5/20/2016
Hello there. I appreciate that you took the time to express yourself however, we have spoken to you on several occasions in regards to your paperwork. When you placed the order, you did not specify that you would like the paperwork sent to a PO Bo... Read More »
 
Review Posted 4/22/2016
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SSR 125cc Pit Bike from Superiorpowersports.com
Superiorpowersports.com are on top of it, and the products are great! My SSR 125cc Pit Bike fired up on the first 2 kicks. Strong machine, fun to ride. My experience with this company has been great. I'd like to let anyone shopping for a dirt bi... Read More »
 
 
Business's response - by Emily O.on 5/20/2016
Hello Gary. Thank you for the awesome feedback. We really appreciate when our customers take the time to leave us all comments especially when they are happy with their new vehicle(s). With that being said, I am very happy you are pleased with you... Read More »
 
Review Posted 4/12/2016
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ATV Purchase
We purchased an ATV 125cc for our son from Superior Power Sports and we couldn't be happier with our purchase. The staff was very helpful with all of my questions and were very responsive!! We will definitely use them again in the future!! Read More »
 
 
Business's response - by Emily O.on 4/14/2016
Hello Kelley. Thank you so much for the awesome review. We are absolutely thrilled that you are happy with your purchase. It makes us very happy when our customers are well taken cared of and satisfied. We can't wait to serve you again in the futu... Read More »
 
Review Posted 4/3/2016
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Roketa Type 72
I purchased a Roketa scooter from Superior Powersports online on Feb. 29,2016 and received it on Mar.18, which was just when Superior said it would be arriving. The driver unloaded the scooter and I removed the outer cardboard to do a quick damage... Read More »
 
 
Business's response - by Emily O.on 4/26/2016
Hello Alan. Thank you so much for the review. I am very happy that your overall experience was a pleasant one. That is our goal. Easy from beginning to end. We are glad that you are enjoying your new scooter and hope you have continuous enjoyment... Read More »
 
Complaint Posted 3/4/2016
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Extremely BAD EXPERIENCE
Damaged scooter is still attached to shipping crate in my garage. Noticed extensive damage while removing shrink wrap. They want me to pay to have it shipped back to them for repair. I am not paying anything until I receive a scooter in new condi... Read More »
 
 
Business's response - by Emily O.on 3/8/2016
Hello Robert. Thank you for the feedback. Upon review of your case, we have looked into this and have reviewed the photographs provided on your part, however the damages you claim are "extensive", were not something that could not be resolved. Our... Read More »
 
Review Posted 2/13/2016
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Coolster 150 cc 3150 DX-2
Sheryl and Amy did a great job promising and delivering my ready to ride 150 cc coolster in 7 days . The shipping as well was superb, well packed and secured , unit arrived in perfect order. The only issue i had was communication, they responded v... Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hello Milorad. We appreciate your feedback. I am super elated that you were able to receive your order in a timely fashion. We are also doing our best to improve on the different methods of communication. We strive for the best and if we are lacki... Read More »
 
Review Posted 2/9/2016
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SSR125
I bought my son the SSR125 for Christmas and am completely satisfied with the bike. The original bike I ordered was not in stock and the sales representative called me to inform me of the change and to confirm I would be happy. Order processing an... Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hello Jason. I am glad to hear your experience was a good one. I am glad to see that you were kept up to date and informed on your order every step of the way. That is the kind of customer service we aim for. If at any time you need anything or ha... Read More »
 
Complaint Posted 1/23/2016
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Buyers Beware - Defective Products / Bad Business Practices
For those that do not want to read the full nightmare description of the experience we have had with this company, here are the basics. We purchased a 2016 scooter in September of 2015. Shipping, delivery, condition of scooter on arrival, time to... Read More »
 
 
Business's response - by Emily O.on 2/25/2016
Hello S.G. Thank you for bringing this to our attention. We would like to apologize for any inconvenience and frustration you experienced with our company. I am discouraged to hear of your negative experience with our company. We in no way want to... Read More »
 
Complaint Posted 12/21/2015
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COULD OF BEEN HURT OR EVEN KILLED ON THERE SCOOTER DONT BUY FROM HERE
I paid up front, when they said it only take 2wk when they would have them in.OK I am on EBAY.COM under guitarmaster01 with over 300 positive feed back so what I'm going to say you will no it to be VERY TRUE.it taken over 3mos to get it---- when i... Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hello Billy. Upon review of your individual case, the vehicle that you received was approximately 80% assembled. We offer an assembly service as an option. If this option is not selected, we recommend the scooter is assembled by a licensed profess... Read More »
 
Review Posted 11/21/2015
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telephone order
good and quick service. Gio is always helpful Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hello L.K. Thank you for the feedback. I am glad to hear your experience with our representative was an easy and professional one. If you need anything in the future, please give us a call. Thanks again!! Read More »
 
Review Posted 10/20/2015
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Great service from order to delivery
Just wanted to say a huge thanks for the excellent service and fast delivery of our scooter. We were in a mad rush and needed it assembled and delivered within the week for an RV trip. Signed, sealed and delivered exactly as promised. Thanks SOOOO... Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hi Kathryn. I thank you for the awesome review. I am so happy we were able to fulfill this order for you quickly so you could enjoy your new ride on your upcoming trip. We hope in the future when you need another vehicle for play, we are your firs... Read More »
 
Review Posted 10/13/2015
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Satisfied customer
I really appreciate all the help and support that I recieved from Gio. I had a problem from the date arrived and he listened and sent my parts needed and my problem was solved. I'm enjoying my scooter and it is performing the way it should Thanks... Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hi Jim. Your review is great and we really appreciate it. It's a great feeling to know that our representatives are able to satisfy our customers whenever they contact us. I am glad that your situation was resolved smoothly and efficiently. Please... Read More »
 
Review Posted 10/3/2015
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Great Professional Service & Scooters!
I have owned my Roketa 150 Scooter for about 5 years now. Runs great and I could not be happier. Recently I have ordered some parts for it. I got in touch with Gio(Parts Mgr.)and explained what I needed. Not only did he send me a complete parts li... Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hello Ron. I'm glad to hear your Roketa 150cc is still holding up after all these years. Our parts manager Gio is very knowledgeable and thorough in explanations. If ever any question is asked regarding parts or maintenance, Gio would be the best... Read More »
 
Review Posted 9/28/2015
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Great service!
We ordered replacement wheels for our daughter's jeep, and they showed up on time. Very pleased with the service! Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hello Julia. Happy to hear you received your parts within the time frame advertised. We look forward to servicing you again in the future if need be. Thank you for the feedback. Read More »
 
Review Posted 9/25/2015
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Great Scooter and Service
I found the best selection at Superior Powersports and the service was excellent. My 150cc Heritage2 has been just a blast to ride. It runs excellent and really is a smile every mile. I would order from the again. In fact, if I ever need a new sco... Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hi Debbie. Your feedback is awesome. You made a great decision with the BMS Heritage 2 scooter. It is a very stylish and efficient. The fact that all you can do is smile with every mile, makes us all smile knowing that you are having a blast on yo... Read More »
 
Complaint Posted 7/2/2015
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We got a lemon
We ordered a Tao Tao 50cc moped for our son's 14th birthday. It never did run right. The company doesn't return your calls or help you fix the problem. We ended up having to buy another moped from a reputable company. I would never recommend buyin... Read More »
 
 
Business's response - by Emily O.on 2/24/2016
Hello Barbara. We appreciate your feedback. However, we were unable to match the information you provided with our records. If you indeed had any issue, we would have done our absolute best to provide you with assistance until a solution was met.... Read More »
 
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Additional Business Information
Hours   Monday - Friday, 8:30AM - 5:30PM PST Phone   (888) 358-2887 Address   17435 Gale Avenue Unit A
City of Industry, CA 91748
Website   http://www.superiorpowersports.com Email   info@superiorpowersports.com
Contact   Dave Kent Other  
 
 
 
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