Select Foam, Inc.

3.9 star rating Rating - based on 81 reviews & complaints
Select Foam, Inc. runs SelectFoam.com, a leading retailer of premium memory foam mattresses, latex mattresses, foam mattress toppers, pillows, and adjustable bed sets. The company ships internationally.  
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Customer Reviews, Ratings & Complaints
Complaint Posted 10/21/2016
HORRIBLE, HORRIBLE, HORRIBLE
I used this company 5 years ago so didn't hesitate to place an order with them this September. When I was giving them my credit card number they said it was less expensive to just send cash...so I transferred $1050 from my bank as we were on the p... Read More »
 
 
 
Complaint Posted 5/23/2016
Expect No Service and a bad product
Do not use this company. Their products are manufactured by FXI who said that their products are their own design and not similar to anything else on the market. Do not be fooled by their claims that their mattresses are in any way similar to the... Read More »
 
 
 
Complaint Posted 2/3/2016
Don't order from this company no matter how good it sounds
I thought I'd die after I read all the bad reviews. We desperately wanted a foam mattress and due to my allergies this sounded excellent. What everyone else says about their customer service is true. There are literally 2 people who work there. I... Read More »
 
 
 
Complaint Posted 11/19/2015
Worst Customer Service Ever; Will NOT Accept Returns or Call Back. Do NOT buy!
In March 2015, I ordered a Cal King Featherweight mattress from SelectFoam.com. They claimed a 90 day trial and return. They do NOT honor that claim. I have been trying to get my mattress returned for about 5 months now. I have spoken to the co-fo... Read More »
 
 
 
Complaint Posted 11/12/2015
No Customer Service
I never write reviews, but when the service is so bad, others need to know and run from this merchant. I ordered my mattress five weeks ago and after not hearing anything for two weeks, I contacted them via the online chat. (Which by the way is sh... Read More »
 
 
 
Complaint Posted 8/3/2015
Consumers Beware!
This is not the company you want to do business with. Check out their competitor first. Look at Tempur-pedic and Saatva, you’ll be glad you did in the long run. They got the best reviews. Pls check Consumer Reports on buying a new mattress. The ma... Read More »
 
 
 
Review Posted 5/29/2015
Excellent Customer Service and Mattress
I bought the Regalis memory foam. I wish I knew about this mattress sooner. I enjoyed comfortable nights and relaxful sleep from this mattress at a better value price than other brands. I was grateful to have a great salesman in Pedro who took me... Read More »
 
 
 
Review Posted 2/8/2015
Great mattress and excellent customer service
Was lucky enough to visit store and try out the mattresses. We were greeted by Pedro who has extensive knowledge in the mattress field and pointed us in the right direction. Pedro was very kind and answered our every question. I believed I needed... Read More »
 
 
 
Review Posted 1/14/2015
Great Mattress, Great Price, Customer Service Fell Short
I'll start this review by saying that my wife and I love the mattress and the price was great. We purchased the SELECT-Cirrus Elite 12" Eastern King Mattress along with a metal bed frame and mattress protector and the foundation was included at no... Read More »
 
 
 
Complaint Posted 12/18/2014
Do your homework!! Will not allow returns, no matter what they claim before you buy!
Deceitful practices! Be very careful ordering from these people. They have several different websites and names but the same sleazy business tactics for all! I had purchased a bed from them through their Selectair.com website wayyy back in March o... Read More »
 
 
 
Review Posted 4/8/2014
The Luxe
The SelectFoam Cirrus-Luxe is awesome. So far it's been one of the best purchases of my life. When I first started shopping for mattress, I took a trip to the Sleepy's down the block. I was immediately peppered with president's day sale pitches bu... Read More »
 
 
 
Review Posted 4/3/2014
Call their service center before you place an order!!!
Before you place an order, I would like to recommend you trying to reach them through their customer service. Here is their number 1-877-363-6123. I wish you have the better experience than mine. Read More »
 
 
 
Review Posted 11/6/2013
Great Bed for a Great Price!
I purchased a topper a few years ago from select foam, and it made our mattress substantially more comfortable. Then 3 weeks ago, as part of our home equity line, my wife decided to completely redo our bedroom, so we ended up purchasing a full bed... Read More »
 
 
 
Complaint Posted 11/4/2013
No item received but no credit of my money in over a month - Ridiculous
I have an order that was placed over a month ago that was cancelled by me. I ordered through SelectFoam online and then called customer service to cancel a week later. I discussed with customer service that I would like to cancel the topper and pl... Read More »
 
 
 
Complaint Posted 10/30/2013
Weeks of emails and phone calls being ignored to set up a return
I tried the Aurora and it just wasn't for me. I had been in touch with Chris Nelson about a return, and now that I have finally been able to meet the return criteria (provide your own box and pack it), no one will return my emails or phone calls t... Read More »
 
 
 
Review Posted 4/29/2013
Great Mattress!!!
I recently purchased a Regalis HD memory foam mattress from Select Foam because I wasn't willing to pay the money for Tempurpedic. I could not be happier with my bed. My previous mattress left me feeling sore and exhausted every morning when I wok... Read More »
 
 
 
Review Posted 3/14/2013
GREAT customer service
Several weeks back I ordered a Prodigy (from Leggett and Pratt) from Select Foam. I had asked them to hold it for a while until we were finished with some renovations. In the meantime I determined that the KIng size bed would in fact fit in our sp... Read More »
 
 
 
Review Posted 11/9/2012
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Same Quality Better Price Than Tempur
Select foam has a pretty good "memory foam" mattress product. I give it an A- overall. I tried a lot of different solutions and really didn't want to spend the money on Tempur so I decided to try out Select Foam. Their website offered a 30 day mon... Read More »
 
 
Business's response - by Matt B.on 1/3/2013
We're glad that you are enjoying your sleep experience and appreciate your review! Welcome to to the Select Foam Family. Read More »
 
Review Posted 10/10/2012
Great Mattress - 5 months old
Bought my Regalis HD from Juan about 5 months ago and it is the most comfortable mattress I've slept on in decades. Since comparing the Regalis HD to the Tempur-Pedic Rhapsody - which Select Foam allowed me to try out for Up To 90 Days! - I notice... Read More »
 
 
 
Review Posted 5/25/2012
Awesome company to do business with!
I just purchased my second mattress from Select Foam. The customer service was outstanding, the mattress arrived early, and for the first time I'm honestly waking up refreshed and rested. Coming from an insomniac that means a lot! Highly recommend Read More »
 
 
 
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Additional Business Information
Hours   24 Hours a Day, 7 Days a Week Phone   (877) 362-6123 Address   141 Crandon Blvd. Suite 400
Key Biscayne, FL 33149
Website   Email   mattbyrd@selectfoam.com
Contact   Matt Byrd Other  
 
 
 
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